Blog

The Future of Hotels: Trends to Watch in 2021

With their entire business revolved around services, and the people who deliver them, how can hotels execute a socially distanced service model during and after a pandemic? The hospitality industry has suffered greatly this past year, second only to the airlines. As of late April, 80% of hotel rooms in America were empty. Cancellations are staggering. Huge swathes of staff were furloughed or let go altogether — from housekeeping and food and beverage, to bellhops, reservationists, and valet.

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How to Increase Hotel Revenue by Improving the Room Service

With social distancing being top of mind for most people, room service popularity has been on the rise. What used to be considered a premium service is now hailed for its convenience and safety. Research by PWC showed that 86% of guests are ready to pay more for great customer experience with up to 18% for

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How Hotels and Hospitality Properties Should Use On-Premise Contactless Ordering

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Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek

Jeramie McPeek, Founder at Jeramie McPeek Communications, joins Rob Cressy to talk about telling brand stories through digital channels. What are companies missing with their brand strategies? Why is being conversational and personalized so important? How do you build a culture of trying new things and being forward-thinking? Do you need to be on every social media platform?

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Using Contactless Ordering Solutions to Offset Revenue Loss

On top of providing a better customer experience that meets today’s expectations of safety and convenience, it’s also important to maximize your contactless ordering platform for revenue generation. This blog will break down a few creative ways to achieve exactly that.

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Empowering All Businesses With Easy Access To Contactless Technologies

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Popular Concession Food Items and How to Make Them

Food is an integral part of most of our day-to-day activities. Whether it be a baseball game or a night at the cinemas, food is always there to enhance the overall experience. This is why concession stands have been a mainstay in most modern institutions and establishments. However, due to recent events cinemas and sports arenas have been ordered to close indefinitely. Saying that this is damaging to concessions stands is an understatement, as the industry has surely taken a hit. In order to cope with the pandemic, establishments have resorted to a pick-up and delivery only system. To help you out in this time of need,

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How Cashless Ordering Can Speed Up and Enhance Customer Experience

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How Contactless Technology Reduces Costs for Food and Beverage Services

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